At Selected Comfort, we provide a secure and straightforward checkout experience. This policy explains how payments are processed when you place an order through our website.
💳 ACCEPTED PAYMENT METHODS
Depending on availability at checkout, we accept:
• Visa
• Mastercard
• American Express
• Discover
• Apple Pay
• Google Pay
• PayPal
• Shop Pay
• Amazon Pay
• Diners Club
Available payment methods are displayed during checkout before you complete your purchase.
💵 CURRENCY
All prices and transactions on our website are processed in United States Dollars (USD).
The total amount payable will be displayed during checkout before you submit your order.
🔒 PAYMENT SECURITY
We take the security of your payment information seriously.
• Our website uses SSL/TLS encryption to protect information transmitted during checkout.
• Payment information is processed through our payment providers using their secure payment systems.
• We do not store complete credit card information on our website servers.
• You should always make sure you are using the official Selected Comfort website when entering payment information.
🛡️ ORDER VERIFICATION
For security and fraud-prevention purposes, we may verify information associated with an order before processing or shipping the order.
This information may include:
• Billing information
• Shipping information
• Contact information
• Payment details
• Order information
Please make sure all information entered during checkout is accurate and up to date.
If we need additional information to verify an order, we may contact you using the contact information provided during checkout.
💰 PAYMENT AUTHORIZATION
When you place an order, your selected payment method may be authorized before the order is processed.
An authorization does not necessarily mean your order has been shipped.
Your payment will be processed according to the payment method and payment provider used during checkout.
📧 ORDER CONFIRMATION
After you successfully place an order, we will send an order confirmation email to the email address provided during checkout.
The confirmation includes information about your order and confirms that we received your order.
If you do not receive an order confirmation, please check your spam or junk folder or contact our customer support team.
❌ PAYMENT OR ORDER ISSUES
An order may be delayed, declined, or cancelled if:
• The payment cannot be authorized.
• The billing information cannot be verified.
• The shipping information is incomplete or inaccurate.
• The order requires additional verification.
• A suspected fraudulent transaction is detected.
• The requested product is unavailable.
• A pricing or technical error affects the order.
If we cancel an order after payment has been received, we will issue a refund to the original payment method, subject to applicable payment-processing timelines.
💸 REFUNDS
Approved refunds are issued to the original payment method used for the purchase.
The time required for a refund to appear in your account depends on your bank, credit card company, or payment provider.
For complete information about returns and refunds, please review our Return & Refund Policy.
📞 CONTACT US
If you have questions about payment, billing, or an order, please contact us.
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Registered Company: META ECOMMERCE LLC
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Business Address: 312 W 2nd St, Unit #A4050, Casper, WY 82601, United States
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Phone: +1 307-316-2563
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Email: sales@selectedcomfortusa.com
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Business Hours: Monday to Friday, 8:00 a.m. – 6:00 p.m. Eastern Time (ET)
