Refund and Returns Policy

We have a simple and straightforward return and refund process to ensure your shopping experience with us is hassle-free.

1. Return Period: You have a 30-day window from the date of purchase to initiate a return. Returns requested after this period cannot be accommodated.
2. Shipping Expenses: If your item is damaged, broken, or if there's something else wrong with it, we will cover the return shipping costs. However, if you're returning it just because you changed your mind or for reasons other than product issues, you'll be responsible for the shipping fees.
3. Defective or Damaged Items: Please notify us within 30 days if your product is defective or damaged. We'll facilitate the return at no extra cost to you. Upon receipt, we'll either replace the item or issue a full refund, including initial shipping charges.
4. Change of Heart Returns: Should you decide to return an item due to a change of mind, you have 30 days to do so. However, return shipping costs will be your responsibility. Please ensure that the item is unused and in its original packaging. Upon receiving it, we'll refund the item's cost, minus the shipping fees.
5. Refunds: Once we've received and inspected the returned product, we'll promptly email you. Expect the refund to be processed within 7 business days to the original payment method. Note that it may take some additional time for the refund to reflect on your bank or card statement. If you haven't received the refund after 10 business days, please contact us at support@selectedcomfort.com
Please be aware that a 25% restocking fees will apply for returns unless the product was defective or damaged. 
For any further inquiries regarding returns or refunds, feel free to contact our friendly Customer Support team at support@selectedcomfort.com